Contact
Products
Address
SmartAVI, Inc.11651 Vanowen St.
North Hollywood, CA 91605
Telephone: (818) 503-6200
Fax: (818) 574-5581
info@smartavi.com
Home
→ Company
→ Ordering Info
 |
 |
 |
|
Ordering Info
Ordering Information
| Thank you for deciding to purchase our product(s). You can order your product(s) in any one of the following ways: |
|
•
|
Call us at 800-487-2243 or 818-565-0011 between 8:30 am and 5:00 pm PST. |
|
•
|
Fax us at 818-565-0020 at any time. The order will be processed during normal working hours. |
|
•
|
Send email to info@smartavi.com . Please allow at least one day turn-around time for email processing. |
|
•
|
Once your order is received, it will be confirmed by returned e-mail. The product availability and shipping schedule will be provided at that time. |
Payment Terms:
|
•
|
You can pay for your order(s) in any of the following ways: |
|
•
|
Credit cards - Visa, MasterCard. |
|
•
|
Credit terms- terms are established for qualified resellers based on approved credit and purchasing history. |
|
•
|
Certified checks, company checks (subject to prior approval). |
|
•
|
Wire transfer - for international customers. |
Shipping:
|
Your order will be shipped to meet agreed to delivery schedule via UPS. If you would like to use another carrier you would need to provide your own account number. Handling charges will be added based on the size of the order. All orders are F.O.B. North Hollywood, California.
|
Terms and Conditions:
|
•
|
Purchaser agrees that Applica, Inc. shall retain a security interest in merchandising until fully paid and that the purchaser has the risk of loss or damage to the merchandise. Purchaser agrees to pay all attorney's fees and related costs incurred by Purchaser or Applica, Inc. in connection with default in payment by Purchaser or the enforcement or interpretation of any aspect or term of this Agreement.
|
|
•
|
Purchaser agrees that a finance charge of 1.5% per month (18% per annum) will be incurred on any unpaid balance that exceeds payment terms on invoice.
|
|
•
|
Purchaser agrees that prices are subject to change without notice. Prices at time of shipment prevail.
|
|
•
|
Purchase agrees that this agreement shall be governed by the laws of California regardless of its place of execution and performance. Purchaser hereby consents and submits to the jurisdiction of the courts in the State of California. |
Return Policy:
|
•
|
The product can be returned within 20 days from shipping date.
|
|
•
|
Restocking charge of 20% is assessed on all returns not returned in original condition.
|
|
•
|
All merchandise to be returned, must be properly packaged and shipped in their original carton and packing material, otherwise purchaser is fully liable for any damages.
|
|
•
|
All claims for damage or shortage must be presented to freight carrier and Applica Inc. within 3 days of receipt of shipment. All purchaser claims that are made on the quality of the product must be made in writing within three days of receipt.
|
|
•
|
Merchandise older than 3 months from shipment date is not exchangeable.
|
|
•
|
No merchandise is acceptable for return without authorization number issued by Applica Inc. Returns without proper authorization may, at the sole option of Applica Inc., be returned to the purchaser at purchaser's expense or charged a 20% restocking fee.
|
|
•
|
Merchandise shipped for repair must be also accompanied by the Return Authorization Number (RMA).
|
